Tag Archives: Thought Leadership

The Marketing Forest, Trees, and Me

Posted on April 7, 2017 by

Advantages of enlisting a Marketing Integration Consultant to create your strategic marketing integration plan Continue reading →

Posted in B2B Marketing, Content Marketing, Digital Marketing, Financial Services, Marketing Automation, Thought Leadership | Tagged , , , , , | Leave a comment

Moving, But Still Marketing

Posted on June 11, 2016 by

This blog contains years of reflections on my B2B Marketing career and the many changes that have occurred in the discipline. During that time, Marketing moved from art to science, from “arts-and-crafts” to a “seat at the table.” We made it happen, … Continue reading →

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Let’s Recap, Then Move Marketing Forward

Posted on March 25, 2015 by

Over the last four years, we’ve covered a lot of topics in this blog, which is a reflection of the many changes going on in marketing and customer experience. Here are ten of the most popular posts: More Thoughts on Thought … Continue reading →

Posted in B2B Marketing, Content Marketing, Customer Experience, Customer Loyalty, Digital Marketing, Thought Leadership | Tagged , , , , , | Leave a comment

Ready to Lead with Content?

Posted on November 11, 2014 by

If you’re researching how a content marketing program can build your brand, generate demand for your solutions, and equip your sales force for consultative selling, read my 10-part series: Ten Steps to Marketing Relevance Step 1: Structure For Success Step 2: … Continue reading →

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Content Marketing at Vantiv 2011-2014

Posted on November 11, 2014 by

After developing robust Content Marketing at ADP and Convergys, I developed my most successful thought leadership program for Vantiv.  Like the others, it centered around primary research on customer experience within the industry – in this case payments.  A thought leadership program builds the brand, positions … Continue reading →

Posted in B2B Marketing, Content Marketing, Customer Experience, Digital Marketing, Thought Leadership | Tagged , , , , | Leave a comment

Content Marketing at Convergys 2007-2010

Posted on November 11, 2014 by

Content Marketing has been an area of significant focus in my roles since 2005. At ADP, Convergys, and Vantiv I developed successful thought leadership campaigns centered around primary research on customer experience within each industry.  A thought leadership program positions … Continue reading →

Posted in B2B Marketing, Content Marketing, Customer Behavior, Customer Experience, Customer Experience Research, Digital Marketing, Thought Leadership, Uncategorized | Tagged , , , , , , | Leave a comment

Forbes Has It Right

Posted on July 28, 2014 by

Jayson DeMers’ recent contribution to Forbes, “The Top 7 Online Marketing Trends Dominating 2014,” covers a lot of the themes I’ve been writing about.  If you like what Jayson has to say about Content Marketing, Image-Centric Content, and Simplicity, then take a look at “Be a … Continue reading →

Posted in Content Marketing, Digital Marketing, Thought Leadership | Tagged , , | Leave a comment

Be an Agent For Change

Posted on April 28, 2014 by

Steps Nine & Ten of Ten Steps To Marketing Relevance Be the one singing Marketing’s praises — and leaning forward Step nine in this series is really self-help advice…. Sing Your Own Praises. As we discussed in the previous post, many … Continue reading →

Posted in B2B Marketing, Content Marketing, Thought Leadership | Tagged , , | 1 Comment

Are Brands Dying?

Posted on February 17, 2014 by

Do you agree that Brands are rapidly losing value in our information society?  In the February 17 issues of The New Yorker, Financial Page contributor James Surowiecki’ writes, in his article, “Twilight of the Brands,” about the theories of Itamar … Continue reading →

Posted in B2B Marketing, Brands, Content Marketing, Thought Leadership | Tagged , , , | Leave a comment

The ‘Omniconsumer’ of the Future

Posted on October 3, 2013 by

I recommend taking a moment to read “Vantiv Profiles the ‘Omniconsumer’ of the Future” at RetailCustomerExperience.com … because it contains a lot of interesting facts about the 18-34 consumer and what they expect from mobile payments.  And because it’s part of … Continue reading →

Posted in Customer Behavior, Customer Experience, Financial Services, Thought Leadership | Tagged , , , | Leave a comment