In TheCustomerBitesBack‘s first month, over 1500 people read the posts and contributed comments. The blog is also now syndicated with other customer experience thought leadership blogs at www.customerthink.com. Thanks for all your interest and support! Please continue to share the link and your comments. Lorena Harris
About Lorena Harris
Lorena Harris has more than 20 years of marketing leadership experience with large business service companies. Her expertise is in designing research-based content marketing programs for brand building and demand generation. Since earning her MBA from Duke, Lorena has built revenue-generating marketing programs for $B+ B2B service companies such as Fiserv, First Data and Vantiv (financial services), ADP (employee benefit services), Convergys (contact center services) and Donnelly (publishing services). More information available on linkedin.com/in/lorenaharris.